Privacy Policy

We may collect information you choose to provide when you contact FH, request a quotation, use the inquiry form, or communicate with us by email. This may include your name, company, role, email address, phone number, country or region, product requirements, and other information you include in your message.

We use inquiry information to understand your product request, respond to you, prepare or coordinate a quotation, and maintain relevant business correspondence. Please do not submit information that is not needed for your inquiry.

If you contact FH, we may use your contact details to reply to your request and follow up on the related business discussion. We do not use this information for unrelated promotional communications without an appropriate basis or your consent where required.

If you subscribe in the Footer or explicitly select the optional marketing choice on an inquiry, we store your normalized email address together with the consent source and time. We use it to send machining guides, product updates, and occasional offers. You may withdraw consent and opt out of future marketing communications at any time by contacting FH or using an unsubscribe method provided with future messages.

The website infrastructure may process limited technical information needed to deliver and secure the site, such as IP address, browser and device information, request time, referring page, and error or security logs. We do not currently claim that the site uses a separate analytics or advertising platform unless that platform is installed and disclosed.

The site may use strictly necessary cookies or similar storage for security, form operation, preferences, and consent management. If optional analytics or advertising technologies are introduced, they will be controlled through the site's consent mechanism where required. See our Cookie Policy.

FH may use analytics technologies in the future to understand aggregate website use and improve the site. Optional analytics should not be enabled until the visitor has provided the applicable consent. No specific analytics service is represented as currently installed by this policy.

FH may use advertising conversion measurement or remarketing technologies in the future. These technologies will be optional where required, disclosed through the consent experience, and enabled only after the relevant consent. FH does not state that advertising or remarketing is currently active unless the website is updated to install and disclose it.

FH uses service providers that help operate the website and business inquiry process, including hosting, database, image delivery, email delivery, security, and form-protection services. Providers may process information only as needed for their service and under their own privacy terms. The website may also load third-party technology when it is configured and consented to.

Depending on the circumstances and applicable law, FH may process information to respond to a request, take steps before entering a business relationship, perform or manage a business arrangement, comply with legal obligations, protect the site and business, or pursue legitimate interests. Where consent is required, we will request it and you may withdraw it.

We retain inquiry and correspondence information for as long as reasonably necessary to respond, manage the business relationship, maintain records, resolve disputes, and meet legal or accounting requirements. Retention periods depend on the nature and context of the information.

FH and its service providers may process information in countries other than your own. Where applicable, we take reasonable steps to use lawful transfer mechanisms and appropriate safeguards required by relevant data-protection law.

FH uses reasonable administrative, technical, and organizational measures intended to protect information. No internet transmission or storage system can be guaranteed to be completely secure.

If applicable law gives you these rights, you may request access to, correction or deletion of your personal information, restriction or objection to processing, data portability, or withdrawal of consent. You may also contact your local supervisory authority. Requests can be sent using the contact details below.

Depending on your state and the applicable thresholds, you may have rights to know or access, correct, delete, obtain a copy of, or limit certain uses of personal information, and to opt out of certain targeted advertising or sales. FH does not state that it sells personal information. Contact us to make a request; we may verify it and will not discriminate unlawfully for exercising a right.

This website is intended for business users and is not directed to children. FH does not knowingly request personal information from children.

We may update this policy when the website, services, or legal requirements change. The updated version will be posted on this page with a revised effective date.